Commercial Energy Procurement, Built on Integrity.

True Point Partners helps businesses across the UK review electricity, gas and water contracts with straightforward advice, personal support and zero high pressure tactics.

When overheads keep rising, your utilities deserve a proper review.

Business owners are balancing rising operational expenses, overheads, and admin demands all at once. True Point Partners is here to take the friction out of your energy management- giving you transparent options so you can focus on running your business.

We compare over 30 trusted suppliers to find the best fit for you.

Our Services

Business Gas

From kitchen equipment to heating and hot water, we analyse your operations and find straightforward gas contracts that keep your running costs down.

Business Electricity

We review your current contract and usage patterns to compare clear, fixed-rate electricity options across 30+ suppliers—helping you secure predictable energy costs without the hassle.

Business Water

We audit your water supply and wastewater charges to ensure you’re on the right tariff, removing hidden overcharges and securing a simpler, better-value setup.

Our Approach

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Share your basics

Simply send us a copy of a recent bill or your current contract end date. We’ll provide a quick, one-page Letter of Authority (LOA) so we can securely access your meter data and usage.

We tender the market

We review your details against our panel of 30+ trusted UK suppliers. We compare the market to find clear, fixed-rate options tailored to your specific venue and usage patterns.

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You decide with confidence

We walk you through the options side-by-side with zero hidden fees or sales pressure. Once you choose what fits your budget, we manage the entire switch and ongoing setup for you.

Managing your business utilities shouldn't be stressful or aggressive. We believe in clear advice, transparency, and a process built around your schedule.

By acting as your dedicated partner, we take the hassle out of market comparison. From initial review to final switch, we handle the details so you can stay focused on your day-to-day operations.

The process

Three simple steps.

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“No aggressive tactics. No high-pressure sales. Just transparent utility management built around what your business actually needs. ”

– The True Point Partners Standard

Get in Touch

Ready for a simple, straightforward utility review? Upload a copy of a recent bill or leave us a message below.

Contact

FAQs

  • All we need is a copy of a recent utility bill (or your current contract end date) and a simple, one-page Letter of Authority (LOA). This allows us to securely pull your exact meter data and tender the market on your behalf.

  • Our initial review and market comparison are completely free with zero obligation. If you choose to switch through us, our remuneration is built transparently into the supplier quotes with no hidden fees.

  • No. Switching suppliers is purely an administrative process. Your physical gas, electricity, or water supply remains completely uninterrupted throughout.

  • Yes. Knowing your renewal date early gives you time to understand your position and plan ahead. We can track your contract end date and secure future rates when the market presents the right opportunity.

  • We treat every issue as an opportunity to improve and will do our best to put things right quickly.

    Stage 1: Contact Us Directly

    Most issues can be resolved quickly and informally by speaking with our team. You can reach us at complaints@truepointpartners.co.uk or call 07586529419. Please tell us what happened, why you’re dissatisfied, and how you would like us to put things right. We aim to address your complaint within 5 working days and provide a substantive response and resolution within 28 working days. If we need to liaise with a third party (such as a supplier), it may take longer, but we will keep you fully updated throughout.

    Stage 2: Independent Resolution (Energy Ombudsman)

    If you are a microbusiness and we are unable to resolve your complaint directly, if it reaches 8 weeks, or if you receive a deadlock letter from us, you can contact the Energy Ombudsman. We subscribe to their Alternative Dispute Resolution (ADR) scheme, giving you access to their free and impartial service:

    What Happens Next:

    The Ombudsman will review evidence from both sides. Their decision is binding on us if you choose to accept it, and the supplier must implement the solution within 28 days. You are not obligated to accept their decision if you wish to pursue other legal avenues.